History of ServiceNow

ServiceNow was founded in 2004 by Fred Luddy as a cloud-based platform for automating enterprise IT service management. Originally designed to improve efficiency in IT operations, ServiceNow quickly gained traction with its user-friendly interface and robust functionality. The company's initial focus on IT service management expanded over time to include other business processes such as customer service, human resources, and security operations. This broadening of its service offerings helped ServiceNow become a leading player in the enterprise software market.

In the years following its launch, ServiceNow went public in 2012, experiencing rapid growth and expansion. Its platform became known for its ability to streamline workflows and integrate various business functions into a single, cohesive system. ServiceNow’s continuous innovation and commitment to enhancing digital workflows have solidified its position as a major force in the IT and business management software industry. Today, ServiceNow serves thousands of organizations worldwide, helping them transform their operations through its cloud-based solutions.